Privacy is important to us, and we respect how important it is to you. We are committed to protecting your privacy and keeping your personal information safe.
This Privacy Policy ('Policy') sets out our approach to personal information including:
This Policy applies to:
References to "you" and "your" refer to individuals whose personal information we manage. This includes customers, suppliers, partners, employees, or any potential members of these groups, or other members of the community who share their information with us.
If you are an EU or UK resident, please refer to the GDPR Statement, which explains your rights and our obligations under the GDPR regime.
Employees and prospective employees should refer to their relevant employment agreements, hiring processes or other applicable documentation in addition to this Policy, which also applies to the extent it is not overridden by other more specific documentation.
We recognise each individual’s right to privacy and are committed to the confidentiality and protection of your personal information. We aim to manage personal information in an open and transparent way, and comply with all applicable privacy laws in the countries we operate in.
In this Policy, the terms "personal information" and "sensitive information" are used as defined below:
Unless otherwise stated, all references to "personal information" in this Policy include "sensitive information."
We collect and hold different categories of information depending on our relationship with you, the services provided, and the applicable jurisdiction.
The types of personal information we collect may include:
For employees and potential employees, we may collect sensitive information about criminal convictions and emergency contacts where legally permitted.
We only collect personal information necessary for legitimate business purposes.
We collect personal information by lawful and fair means in various ways, including:
If you provide unsolicited personal information beyond what we request, we will handle it lawfully as per applicable laws. If it has no legitimate business purpose, we will destroy or de-identify it.
We use web analytics and cookies to enhance functionality and user experience. Data collected includes:
Cookies can be managed via browser settings. We also collect data through email registrations, social media interactions, and feedback.
You are not required to provide personal information, but withholding it may impact:
Where appropriate and practical, you can deal with us without providing any personal information or by providing a pseudonym (e.g. You can call us to inquire generally about our services and products without providing any personal information, you can interact with us on digital and social platforms using a pseudonym, etc).
Naturally, using a pseudonym may result in our security filters or processes blocking or limiting your access or our responses to you.
We use personal information for purposes such as:
We do not disclose government-related identifiers unless required by law.
We take reasonable steps to ensure personal information is accurate, up-to-date, complete, and relevant. Corrections can be requested through our Privacy Officer.
We implement safeguards to protect your personal information from unauthorized access, misuse, or loss. Measures include:
Information may be stored in secure cloud storage or premises, including overseas locations, with appropriate safeguards.
You have the right to:
Requests can be made to the Nxgen Privacy Officer.
We may disclose personal information:
We ensure privacy protections for information shared with overseas entities through agreements and lawful mechanisms.
We retain personal information only as long as necessary for business or legal purposes and then securely dispose of it.
We use personal information for marketing only in accordance with applicable laws. You can opt out at any time via communication channels or by contacting us directly.
If you have concerns about our handling of your personal information, please contact the Nxgen Privacy Officer at:
Email: privacy@nxgen.com
We aim to resolve complaints promptly and professionally.
Last updated- November 2024
